UK CRM support

Don't tell me how to fix it. Fix it.

Real UK-based CRM experts who diagnose the problem, get into the portal with your permission, make the fix, explain what changed and document it properly.

Tell us what is broken What we can help with

UK-based: specialists
Hands-on: authorised fixes
Independent: of every vendor

Send us your CRM problem

No sales questionnaire. Describe the issue and an experienced specialist will pick it up.

You don't need another help article

You need your CRM working.

Sometimes you need advice. Sometimes you need somebody to actually do something. Tell us what is wrong and we will investigate it, explain the problem, make the changes we are authorised to make and tell you exactly what we have done. No mystery. No unnecessary jargon. No passing the problem straight back to you.

Real support, not just answers

Speak to a real person

UK-based specialists you can actually talk to.

Get it fixed

Where appropriate, we access the CRM and make the authorised changes rather than simply pointing you at settings.

Know who is helping

Ongoing clients work with people who understand their setup, processes and history.

Understand what happened

A clear explanation of the problem, the fix and anything you should watch next.

Fix more than the obvious issue

Workflows, reporting, permissions, data, integrations, automation, APIs and customisation.

Independent advice

We will tell you when something is over-engineered, or not worth doing at all.

What can we help with?

Select one or more topics you need help with

Three ways to use us

01

CRM Rescue

One particular problem.
Ideal for urgent or awkward issues.
Clear scoped fix.

02

CRM Support Desk

Ongoing access to experts.
Priority access and continuity.
Monthly support capacity.

03

Managed CRM

We become your CRM team.
Admin, fixes and continuous improvement.
Proactive ownership.

Independent CRM expertise

Independent advice. Practical answers.

We are here to make your CRM work for your business. That can mean fixing what is broken, simplifying something that has become over-engineered, improving the setup, or advising you when something is not worth doing at all.

Using HubSpot and need more hands-on help?

HAKE Digital provides independent CRM consultancy and technical support for organisations using HubSpot software, including troubleshooting, administration, automation, reporting, data and integration work.

Speak to a CRM expert